Position: Customer Service Officer I

Category: Banking and Insurance

Location: Hawassa, Adama, Bishoftu, Dukem, Jimma and Legetafo

Career Level: Entry Level (Fresh Graduate)

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Description

The incumbent is responsible for cross promoting the products and services of the financial institution and to maintain customer members of the family ensuring customer delight with full effort and maximum care as per the policy and technique of the bank.


• Maintain positive work habits that are conducive to the bank boom and profitability

• Execute other tasks as assigned

• Ability to work independently and below pressure to meet deadlines

• A good crew player with strong ardour to the industry

• Competencies Required

• Good Communication skills

• Goal oriented and self-motivated

• Basic Computer Application Skills

• Industry Specific skills (Product and Service)


• Employee development and education that is relevant and ongoing

• Culture and work environment that empowers you to make a distinction and influence our success

• Opportunities for advancement and promoting throughout the bank

Job Requirements

Educational Requirement:

• B.A. in Banking and Finance, Accounting, Management, Economics or in related Business fields.

• Only Graduates of 2021, 2022 and 2023 with CGPA 2.5 and above are invited to apply

How to Apply

• Qualified candidates can observe through the following link:

• https://forms.gle/JQDntR2peTG7Gh6u5

Deadline: Jul 14, 2023

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